This section helps troubleshoot common error messages received when starting PurSpeed XL Web Accelerator. Click any of the following error messages for resolution information.

Error Messages when Starting PurSpeed XL Web Accelerator

1. "PurSpeed XL Web Accelerator was unable to load the sdicore.dll library ..."
2. "PurSpeed XL Web Accelerator detected another application using the HTTP listening port..."
3. "PurSpeed XL Web Accelerator could not be started due to an installation or configuration problem..."

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Error Messages when Starting PurSpeed XL Web Accelerator

1. "PurSpeed XL Web Accelerator was unable to load the sdicore.dll library ..."

   A file or resource required by PurSpeed XL Web Accelerator may have been deleted. Fully uninstall and then re-install PurSpeed XL Web Accelerator.

   If the problem persists contact your ISP.

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2. "PurSpeed XL Web Accelerator detected another application using the HTTP listening port..."

   In the PurSpeed XL Advanced Connection Settings, change the "Local Listening Port" to a different port, e.g. 5400 or 5500 or 5600, etc. Restart PurSpeed XL Web Accelerator.

   For instructions on changing the "Local Listening Port", click here to see the Product Guide.

   If the problem persists contact your ISP.

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3. "PurSpeed XL Web Accelerator could not be started due to an installation or configuration problem..."

   A file or resource required by PurSpeed XL Web Accelerator may have been deleted. Fully uninstall and then re-install PurSpeed XL Web Accelerator.

   If the problem persists contact your ISP.

   top